At Virtual Abode Ltd, we take your privacy seriously. We believe in transparency, data minimalism, and protecting your personal information. In short: we only collect the bare minimum data required to communicate with you and deliver our services, and we will never sell or trade your details to third parties.
1. Who We Are (Data Controller)
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the Data Controller is:
- Company: Virtual Abode Ltd (Company No. 07299345)
- Registered Office: 70 The Broadway, Chesham, Buckinghamshire, HP5 1EG
- Data Protection Lead: Luke Miller
- Contact Email: [email protected]
2. Information We Collect
We only collect personal information when you intentionally provide it to us, or through minimal, privacy-focused technical interactions when navigating our platform:
- Contact & Inquiry Data: Name, email address, phone number, and project details submitted via our contact forms.
- Technical & Analytics Data: Anonymised IP addresses, browser types, and general usage statistics collected to monitor site performance and ensure security.
3. How We Use Your Data
We use your information strictly for legitimate business purposes, including:
- Responding to your project inquiries and setting up discovery calls.
- Delivering digital development, design, and consulting services under contract.
- Maintaining the security, integrity, and performance of our website platform.
- Complying with legal and statutory obligations.
We do not engage in aggressive email marketing, nor do we pass your personal details to third parties for marketing purposes.
4. Cookies & Analytics
We use essential cookies to ensure our website functions safely and smoothly. Any performance or analytics cookies used on this site are designed to gather anonymised, high-level statistical usage data rather than personal tracking profiles. You can manage or disable cookie preferences at any time through your web browser settings.
Our website’s cookies
5. Data Storage & Security
Your data is stored on secure, encrypted servers located within the UK and European Economic Area (EEA). We implement industry-standard security hardening and technical safeguards to prevent unauthorised access, disclosure, or modification of your information.
6. Your Statutory Rights
Under the UK GDPR, you have comprehensive rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal data we hold about you, free of charge.
- Right to Rectification: You can ask us to correct inaccurate or incomplete data.
- Right to Erasure: You can request that we delete your personal data from our systems (“Right to be Forgotten”).
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, simply email us directly at [email protected].
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please reach out through our Contact Page or email us at [email protected].